Terms and Conditions
Terms and Conditions
Last updated: July 17, 2026
1. Seller
The seller is:
Mateo Kunert
Trading as: Relyvanta
Weststraße 1, 06773 Gräfenhainichen
Germany
Email: support@relyvanta.com
2. Scope
These Terms and Conditions apply to purchases made through the Relyvanta online store.
3. Contract Formation
Product listings are invitations to place an order and do not constitute binding offers.
By completing checkout, you submit a binding offer to purchase the products in your cart.
The contract is accepted when we expressly accept the order, confirm shipment or dispatch the goods.
4. Prices and Payment
Prices are displayed in USD unless checkout states otherwise.
Applicable shipping costs, taxes and other charges are displayed before purchase.
Available payment methods are shown during checkout.
5. Delivery
Delivery is available only to destinations accepted during checkout.
Delivery estimates may be affected by carriers, customs, public holidays, incorrect addresses or circumstances outside our reasonable control.
6. Product Information
Product colours, packaging and minor design details may differ slightly from the images shown.
Customers must follow all instructions and warnings supplied with the product.
Relyvanta products are intended for general wellness and relaxation. They are not intended to diagnose, treat, cure or prevent disease and are not a substitute for professional medical advice.
7. Consumer Rights
Mandatory statutory consumer rights remain unaffected.
Any voluntary money-back guarantee is governed by our Returns and Refunds Policy.
8. Governing Law
German law applies.
Mandatory consumer protections granted by the law of the customer’s country of residence remain unaffected.
9. Dispute Resolution
We are neither willing nor obliged to participate in dispute resolution proceedings before a consumer arbitration board.
Submit Withdrawal Request
Please fill out the following form to submit your withdrawal request.